This privacy notice explains how Petal Craft Studio handles personal data when you use the website, send an inquiry, or place a local flower order. It is written to help you understand what we collect, why we use it, and how to exercise your rights.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
You may have rights to access your data, request correction, ask for deletion, object to certain processing, or request restriction in some situations. Where a request cannot be fully granted, we will explain the reason in a practical way.
To protect your information, we may ask for details that help verify your identity and understand the request. We will review the request and respond within the time required by applicable law, subject to any lawful exceptions or limits.
Contact and order-related data are retained for the period needed to respond to your request, complete the service, handle follow-up, and meet applicable recordkeeping or legal obligations. When data is no longer needed for those purposes, it is deleted or anonymized where feasible.
If we make material changes, we will update this page and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may process your name, email address, phone number if you provide it, inquiry message, and service preferences when you use the contact form, place an order, or ask about bouquets or local delivery. We also process limited technical data such as server request metadata and browser and device information to keep the site working and secure.
We receive personal data directly from you when you contact us by form, email, phone, or in person, and when you share details needed for a bouquet request, budget and color confirmation, availability confirmation, payment, or pickup or local delivery. Some technical data is generated automatically by the website and server systems during normal use.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics or marketing cookies as active on this site.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.
We process personal data to answer contact requests, confirm bouquet details, manage budget and color preferences, check availability, arrange payment, support studio pickup or local delivery, maintain website security, and deliver the technical functions of the site. We do not state that analytics or marketing processing is active on this website.
We may share data with service providers or other operational partners only when needed to process inquiries, support website delivery, or complete local order handling. These parties are expected to use the data only for the services they provide to us and to keep it confidential where appropriate.
We may disclose personal data when needed to comply with a legal obligation, respond to a lawful request, protect our rights, or address security or fraud concerns. Any disclosure is limited to the extent reasonably necessary for that purpose.
Use the contact details below for questions, access requests, corrections, or other privacy matters.
